username and password for standalone users

Posted by Daniela Leone

hello,

I'm testing an ILS with students before publishing it. 

This work has gone well for several weeks, but this morning students cannot enter the ILS with their usual nicknames.

I've never set a password to enter the ILS but when they try the system says "the password doesn't match the nickname"

How can I unlock my ILS to let students complete their work?

Please help me, I don't know what has changed since yesterday it was working as usual.

Please tell me who I should add as a member in order to let him/her see and help.

Thank you

Daniela